Software Maintenance and Support Services for Your Product

Ensure top performance with expert
support and maintenance services

We deliver software application support and maintenance services to keep
your app performing, fix issues fast, and scale with your business.

Hire Us

Here at Redwerk, we provide quality software maintenance services to help our clients support, modernize, and integrate their software effortlessly.

Efficient software application support and maintenance services are essential to ensure reliability, security, and performance of your systems. Redwerk is a leading software maintenance and support company, offering enterprise-grade IT support and maintenance services customized to your technology stack.

We provide a full range of software maintenance services, from corrective actions and feature enhancements to system upgrades and preventive care. With our flexible engagement models, businesses can outsource software maintenance and support services as needed—minimizing costs and maximizing value.

Whether you need backend performance tuning or frontend enhancements, our experts analyze your existing applications, define weaknesses, and deliver actionable insights backed by modern tools and best practices.

Your Result Enhanced system fortified and predictable operational stability,security,costs Your Bottleneck Our Solution Downtime & interruptions Security & compliance risks Skill gaps & resource limits Unpredictable costs & scalability issues Rapid issue resolution, proactive maintenance Expert management of cybersecurity threats and regulatory guidance Access to specialized engineering talent Flexible support with transparent pricing From Technical Debt to Technical Wealth

Our Software Maintenance Services

Corrective Maintenance

We’ll swiftly find and fix software bugs or crashes, restoring stability and performance for an uninterrupted user experience.

Adaptive Maintenance

Let us keep your app current with new business needs, platforms, and regulations—ensuring smooth operation as technology and requirements evolve.

Perfective Maintenance

With Redwerk, you’ll continuously improve features and workflows, optimizing your app’s usability and efficiency based on user feedback and new trends.

Preventive Maintenance

Our team will proactively monitor and test your software to spot potential issues early—minimizing downtime, future costs, and ensuring long-term reliability.

Selected Cases

Helping clients prolong software value with ongoing support.

Platform Upgrade For European Parliament

Platform Upgrade For European Parliament

Europe
Upgraded the European Parliament's e-voting platform in less than a month
Project Science

Project Science

United States
Helped audit and future-proof this software’s backend API, which increased its maintainability by 80%
Gigmit

Gigmit

Germany
Helped Europe's leading gig booking platform enrich its database resulting in 500% more gigs
Enorasys

Enorasys

Greece
Future-proofed cyber threat management platform recognized by IBM

Grow Faster With Our Other Services

Software Product Development

Build innovative, scalable software solutions that drive your business growth. Redwerk’s product development team combines deep industry expertise with agile methodologies to deliver custom applications, from MVPs to full-scale enterprise systems, ensuring seamless integration and exceptional user experience.
Learn more

Software Audit

Accelerate your software engineering and quality through a comprehensive audit. Our experts analyze your codebase, architecture, and processes to identify bottlenecks, security vulnerabilities, and optimization opportunities, helping you boost performance and align with best practices.
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DevOps Consulting Services

Streamline your development pipeline and infrastructure management with Redwerk’s DevOps consulting. We help implement automated CI/CD, cloud migration, monitoring, and scalable architecture to reduce time-to-market, improve reliability, and cut operational costs.
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Code Review

Ensure code quality, maintainability, and security with our specialized code review services. Our experienced engineers provide thorough assessments and actionable recommendations to enhance your codebase, facilitate knowledge sharing, and prevent costly defects early.
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Looking for a trusted software maintenance company?

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Benefits of Regular Software Maintenance

Enhanced Reliability and Stability Keep software running smoothly without crashes or slowdowns. Improved Security Posture Stay protected against evolving cybersecurity threats Optimized Performance Maintain a competitive edge through efficient software operation. Extended Software Longevity Increase ROI by prolonging the life of your applications. Adaptation to Market Changes Rapidly respond to new user demands and regulatory requirements.

Enhanced Reliability and Stability

Keep software running smoothly without crashes or slowdowns.

Improved Security Posture

Stay protected against evolving cybersecurity threats.

Extended Software Longevity

Increase ROI by prolonging the life of your applications.

Adaptation to Market Changes

Rapidly respond to new user demands and regulatory requirements.

Optimized Performance

Maintain a competitive edge through efficient software operation.

Why Partner with Redwerk for Software Maintenance

Expertise Across TechnologiesExpertise Across Technologies

From cloud to desktop and mobile, our portfolio spans every major architecture, framework, and programming language.

Flexible Engagement ModelsFlexible Engagement Models

Choose from ongoing technical support packages, SLA-backed contracts, or hourly retainers for high-priority tasks.

Monitoring & ReportingMonitoring & Reporting

Benefit from detailed performance reports, system health analytics, and expert recommendations to maximize uptime, efficiency, and reliability for your application.

Optimized ROIOptimized ROI

Clients who outsource software maintenance and support services with us see lower total cost of ownership compared to in-house teams.

Scalable by DesignScalable by Design

Our structured maintenance solutions and modular software architecture make it easy to adapt your system to future business requirements and emerging technologies.

Long-Term PartnershipLong-Term Partnership

From software audits to reengineering old systems, we enable sustainable growth beyond IT support.

I was lucky to meet Redwerk team when I was working on the EUGI Messaging System. We needed a reliable software vendor to assist us with upgrading part of the EUGI platform used by the European Parliament. Redwerk helped us to migrate from a legacy application to a modern and easily-maintainable platform . They also provided all-around IT support, assisting with integrations, testing and bug fixing, as well as deployment. I am pleased with all the work they’ve done and can strongly recommend Redwerk as a trusted technology partner that delivers quality software solutions.
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Sandro Costa
What made us decide to go with Redwerk was the professional way they treated their potential customers. Always available and with a very concise communication strategy they managed to win us. Most importantly this also held true during the project's duration and we were able to tackle any difficulties very fast. The most rewarding thing in this collaboration, was the quality and expertise of the developers we had in our team. These guys were eager, well organized and a perfect complement to our on-site team. The quality of the deliverable was up to par and on time with our aggressive deadlines. In some cases their research on tasks we gave them was incredibly thorough. I can safely say that this was a bet we won. I highly recommend Redwerk to companies that are looking to outsource their development and technical projects. We look forward to working with Redwerk in future endeavors.
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Iason Dimitrakopoulos
I had the pleasure of working with the Redwerk team on a major UX overhaul for my app, and I couldn’t be more impressed with the results. Their commitment to quality were evident throughout the entire process. They took the time to fully understand our vision and delivered a user experience that not only met our expectations but exceeded them.
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Nick Heath

FAQ

What is software maintenance and support?

Software maintenance and support refers to all activities involved in keeping applications functional, secure, and relevant over time—this includes upgrades, bug fixes, UI changes, OS compatibility work, and user assistance.

What is included in your software maintenance services?

Our services include corrective, adaptive, perfective, and preventive maintenance, tailored to enterprise-grade software projects and governed via clear service contracts.

How does software maintenance benefit your business?

Proactive maintenance enhances system uptime, ensures compliance, maintains performance during market changes, and extends software lifespan—significantly boosting cost efficiency.

How are maintenance costs calculated?

Costs depend on complexity, response time, service model (dedicated vs. on-demand), and the estimated workload for issue tracking, resolution, and ongoing updates.

How do you handle urgent issues or emergencies?

Our SLAs guarantee rapid incident response and resolution, supported by 24/7 monitoring for critical systems.

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Need reliable support and maintenance services?

Our team of seasoned software engineers has been delivering maintenance solutions since 2005.

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60+

DEDICATED SOFTWARE
MAINTENANCE EXPERTS

75%

LONG-TERM CLIENT
PARTNERSHIPS IN
SOFTWARE SUPPOR

20

YEARS IN
OPERATION

773M+

END-USERS SUPPORTED
BY SOFTWARE WE
MAINTAIN