The busy times we live in set new business rules and trends, and what once was a lucrative venture may now bring zero profits. Therefore, it is not surprising that even firmly-established dine-in restaurants lose their market share to small enterprises offering fast and convenient online food delivery. The niche of online food delivery is rapidly growing all over the world. It is projected that the industry revenue will keep increasing by 7.5% annually in the USA and 8.2% in Europe, resulting in over 180 and 28 million dollars, respectively, by 2024. Just look at the enormous list of companies that are ready to deliver delicious meals or goodies from supermarkets on customer demand:

USA Western Europe Eastern Europe Asia UAE
uber eats deliveroo raketa munchon
doordash foodora bolt_food careem
grubhub DeliveryHero zakazua gojek talabat
seamless Just_Eat menu ele_me eateasy
postmates deliverum edaua Meituan_Waimai zomato
instacart glovo wolt maishoku
goPuff onedelivery bistrosk
delivery
USA
uber eats doordash
grubhub seamless
postmates instacart
goPuff delivery
WESTERN EUROPE
deliveroo foodora
DeliveryHero Just_Eat
deliverum glovo
onedelivery
EASTERN EUROPE
raketa bolt_food
zakazua menu
edaua wolt
bistrosk
ASIA
gojek ele_me
Meituan_Waimai maishoku
UAE
munchon careem
talabat eateasy
zomato

Considering the immense experience in app development, the Redwerk team decided to shed light on what it takes to build a food delivery app. Whether you are a tech expert, an aspiring entrepreneur in need of an app, or a curious reader who simply wants to be knowledgeable about the topic, this article is for you.

Market research

Some people may think that there is no point in developing a food delivery app as the rivalry is too strong, and the potential competitors have already become online food delivery giants. However, the right approach is to shift from dreaming big to going small, that is, to focus on one’s local area first.

Doing thorough research of a local market is an essential step that allows entrepreneurs to segment their consumers, define the existing problems or service gaps, and think of the solutions. It may happen that the monopolistic company operating in their city or town may not cater to the needs of all community members. A case in point is the recent shutdown of UberEats here, in Ukraine, or Glovo’s exodus from the Middle East.

At some point, entrepreneurs interested in developing a food delivery app go through the following questions :

  • Does my competitor offer a sufficient number of healthy options?
  • Is the competitor’s vegan menu comprehensive?
  • Are the traditional specialties included?
  • Are there any meals for people with diabetes or other digestive conditions?
  • Can foodstuffs be delivered apart from ready-made meals?

If the business venture is successful enough to grow a decent customer base, there is always an option to consider a merger or acquisition to access additional resources or simply gain profit. These practices are quite common; for instance, Seamless and GrubHub merged in 2013; Maple teamed up with Deliveroo in 2017, whereas DoorDash bought Caviar for 410 million dollars in 2019.

Business models

After conducting solid market research, future business owners already know who their consumers are and what they want, which means the time has come to decide on a suitable business model. Although many start-ups do their best to stand out from the crowd and provide a unique experience for their clients, they all go back to the beaten track – use either the aggregator plan or the full cycle delivery scheme.

The aggregator scheme

Companies practicing this business approach are the so-called “mediators” that accumulate and display meal choices from numerous eateries in the area. Consumers use the aggregator app because of its convenience: many restaurant websites are not optimized to different screen sizes. Restaurants, in their turn, collaborate with mediators to have an additional marketing platform; however, they do need in-house couriers to deliver the orders to the consumers. Therefore, this plan is appropriate only for enterprises with the doorstep delivery service. For example, Zomato and Takeaway.com are the companies that use this model.

Monetization plan: 10-30% deduction from each order

The full cycle delivery scheme

This business practice is appealing to small eating establishments that have no budget for developing independent delivery systems. In this case, the online food delivery company is responsible both for the restaurant exposure, exciting customer journey, and timely delivery at the same time. For such a convenience, companies such as UberEats, GrubHub, and DoorDash charge up to 30% commission fees.

Monetization plan: 10-30% deduction from each order + delivery fee (either flat or distance-dependent)

Supplementary apps

“Wait, what? More than one app will be needed?” If this question has crossed your mind, the answer is yes. Customers will be able to order goodies online only if the entire food delivery infrastructure is in place. In total, a fully-functioning food delivery company requires:

  • three apps for the aggregator scheme (customer application + restaurant application + CRM)
  • four apps for the full cycle delivery scheme (customer application + restaurant application + courier application + CRM).

For customers to enjoy their smooth user journeys, all parties should work in sync, and the latter is only possible if every stakeholder has enough information about the order. What customers see is just a tip of the iceberg; however, an elaborate system of app integrations should be put in place for that tip to look attractive.

Key features for a minimum viable product

Having a general understanding of how the business will operate, aspiring entrepreneurs can now refine their business plans. No matter how hard they want to build a whole-package app for all parties involved, the real resources are always limited. That is when the concept of a minimum viable product comes to mind. The latter allows testing the basic product functionality without spending a fortune on the immediate launch of the product, which will need additional tweaks based on customer feedback.

Essential features for a customer application:
  • Splash screen – entices consumers with beautiful animations and a memorable logo
  • Registration and login form – necessary for authentication; the form should be GDPR-compliant
  • Profile page – stores all the vital information in one place: personal details, order history, FAQs, etc
  • Search bar – ensures seamless navigation through a variety of meals and restaurants
  • Order placement – allows customers to select the desired items and specify all the necessary details about the order
  • Payment – enables the option to pay for the order
    Tracking – transforms uncertainty into a pleasant customer journey where the meal delivery can be monitored in real time
  • Customer support – lets clients take control of the situation and call the courier or the support center in case of emergency or miscommunication

Once the business expands and the revenue grows, it is time to add some fancy features to please loyal clients and attract new users.

Top features for a customer application:
  • Social-media integrations – allow users to log in and order via their favorite social media sites the way Domino’s does it
  • Delivery time estimation – helps customers excel at time management by mentioning the exact delivery time
  • Synced notifications – keep customers informed through reports on the order status changes
  • Coupons/ deals page – increase customer loyalty as a part of special marketing campaigns
  • Wish cart – reminds clients about their tasty dreams and fuels their temptation
  • Saved favorites – make the reorder process a few taps away
  • Tips for the courier/restaurant – give generous customers the option to express their gratitude
  • Feedback on the service – allows businesses to improve their service quality through beta testing
  • Animated success messages – entertain users and grow brand awareness with the help of affirmative animations

No matter how fancy a customer application is, it will function properly only if it is synchronized with a restaurant app.

Essential features for a restaurant application:
  • Registration and login form – the very first step to start processing orders
  • Managing menu – allows restaurants to add new meals, remove the outdated options, and put on hold the sold-out items
  • Notifications – draw attention to new orders in the system or the courier’s arrival
  • Accepting, managing, and tracking orders – the core part of the app that allows restaurants to prepare and deliver orders in time
  • Contact customer – essential for clarifying ambiguous order details and informing customers about force majeure
  • Payments – necessary for bookkeeping
  • Sales analytics – useful for tracking conversion from the mediator platform
  • Help – an absolute must for seamless communication between all the parties

The last step of the chain is, of course, the delivery itself. To speed things up, business owners should provide some comfort to the courier as well.

Essential features for a courier application:
  • Registration and login – the very first step to start taking orders
  • Receiving orders – enables and disables the option to pick up packages
  • Navigation – sets a clear route to the restaurant and to the destination point
  • Notifications – assist the courier to perform better with smart tips or reminders
  • Call restaurant/client – lets the courier reach the needed party in a non-standard scenario
  • Deliveries history – records all the trips for a future reference
  • Earnings breakdown – provides a clear display of weekly income
  • Cashout – allows the courier to withdraw money from the account
  • Help – contains detailed guides on getting started with delivery, the pickup process itself, navigation, payment, etc
Basic requirements for a CRM system

As a mediator between all the stakeholders involved in the venture, a food delivery company has to streamline the delivery process and make sure the customer receives the best service possible. This part is impossible without a customer support department. With an efficient CRM system in place, the support team will easily monitor the customer journey and will be able to intervene if such a need arises. Although the components of the CRM system are mostly defined by the business logic, the core buildings blocks to consider are as follows:

  • Customer profile – store contact information or any other customer-sensitive details for day-to-day operations and marketing campaigns
  • Lead/deal management – allows to monitor what restaurant partners bring the biggest profit and what contracts should be reinstated in the nearest time
  • Invoice management – assures accurate transfer of payment details to the restaurant and makes the accounting error-free
  • Customer support – forwards critical issues to the support team for a personalized conflict resolution

Of course, there is always an option to integrate a third-party CRM system instead of building one. Even if the former is not viewed as a long-term solution, it is worth trying to see how market leaders manage complex operations. CRM Runner, Orgzit, and Salesforce are examples of companies who promise a high level of customization, ease of use, and advanced automation for managing customer relations.

The back end

Once the desired functionality of the app is determined, it is high time to think of the technological stack needed for the project implementation. The back end is mostly defined by the business needs and the industry of the company deals in.

Main business logic and algorithms

Now that there is a clear business model and a list of essential features for the minimum viable product, it is time to dig deeper and start developing business logic for each of the apps. Before receiving the first line of code, entrepreneurs need to set straightforward business rules and workflows so that they could be reflected in the technical side of the project. They also need to know what kind of data to gather, store, and display, and run through every possible scenario to develop reasonable company policies.

System design

This is a technical foundation of the entire food delivery company and the stage where business owners think of ways to implement all those business rules they’ve come up with. They need a scalable architecture that does not presuppose resource-consuming maintenance. It is important to be forward-looking and select technologies that will not die out in a couple of years because no-one wants to spend extra income on endless refactoring. Programming languages, development platforms, frameworks, and database management systems – these are the essentials to consider when devising a system design for the business.

Payment gateway integration

Smooth financial transactions that do not frustrate or discourage consumers are what most companies need from a payment system. When deciding on a payment integration, it is important to keep in mind that users trust big, well-established brands. One more thing to consider is the business location as there may be local payment providers that people are familiar with, which in turn makes them trustworthy in their eyes. Some of the most well-known and secure payment companies are the following:

Payment gateway Monthly fees Fees: processing + per transaction Security compliance Hosted or integrated Number of countries eCommerce plugins
PayPal 0-$30 (depends on the plan) 2.9% + $0.30 – USA
4.4% + $0.30 – outside
detailed pricing
PCI DSS both 200+ 29 easy set-up
29 custom set-up
Skrill 0 2.9% + $0.29
detailed pricing
PCI DSS hosted 200+, exceptions 21
square 0 2.9% + $0.30
detailed pricing
PCI DSS hosted 5 22
amazon_pay 0 2.9% + $0.30 – USA
3.9% + $0.30 – outside
detailed pricing
PCI DSS, ISO, SOC, and more both 17 13
braintree 0 2.9% + $0.30
detailed pricing
PCI DSS both 8 27
stripe 0 2.9% + $0.30
detailed pricing
PCI DSS, SSL both 39 40+
stripe 4.95€ / 19.95€ depends on a payment method
detailed pricing
PCI DSS, 3D Secure, SSL both 30+ 23
stripe 0 depends on a country
detailed pricing
PCI DSS, PSD2, ISAE 3402, SOC 1 both 30+ 18
stripe 0 3.5% + $0.35
detailed pricing
PCI DSS both 200+ 125
stripe $25 (waived till August 1) 2.9% + $0.30
detailed pricing
PCI DSS, Verified by Visa, MasterCard SecureCode both 30+ 17
Payment gateway uber eats
Monthly fees 0-$30 (depends on the plan)
Fees: processing + per transaction 2.9% + $0.30 – USA
4.4% + $0.30 – outside
detailed pricing
Security compliance PCI DSS
Hosted or integrated both
Number of countries 200+
eCommerce plugins 29 easy set-up
29 custom set-up
Payment gateway Skrill
Monthly fees 0
Fees: processing + per transaction 2.9% + $0.29
detailed pricing
Security compliance PCI DSS
Hosted or integrated hosted
Number of countries 200+, exceptions
eCommerce plugins 21
Payment gateway square
Monthly fees 0
Fees: processing + per transaction 2.9% + $0.30
detailed pricing
Security compliance PCI DSS
Hosted or integrated hosted
Number of countries 5
eCommerce plugins 22
Payment gateway amazon_pay
Monthly fees 0
Fees: processing + per transaction 2.9% + $0.30 – USA
3.9% + $0.30 – outside
detailed pricing
Security compliance PCI DSS, ISO, SOC, and more
Hosted or integrated both
Number of countries 17
eCommerce plugins 13
Payment gateway braintree
Monthly fees 0
Fees: processing + per transaction 2.9% + $0.30
detailed pricing
Security compliance PCI DSS
Hosted or integrated both
Number of countries 8
eCommerce plugins 27
Payment gateway stripe
Monthly fees 0
Fees: processing + per transaction 2.9% + $0.30
detailed pricing
Security compliance PCI DSS, SSL
Hosted or integrated both
Number of countries 39
eCommerce plugins 40+
Payment gateway stripe
Monthly fees 4.95€ / 19.95€
Fees: processing + per transaction depends on a payment method
detailed pricing
Security compliance PCI DSS, 3D Secure, SSL
Hosted or integrated both
Number of countries 30+
eCommerce plugins 23
Payment gateway stripe
Monthly fees 4.95€ / 19.95€
Fees: processing + per transaction depends on a country
detailed pricing
Security compliance PCI DSS, PSD2, ISAE 3402, SOC 1
Hosted or integrated both
Number of countries 30+
eCommerce plugins 18
Payment gateway stripe
Monthly fees 0
Fees: processing + per transaction 3.5% + $0.35
detailed pricing
Security compliance PCI DSS
Hosted or integrated both
Number of countries 200+
eCommerce plugins 125
Payment gateway stripe
Monthly fees $25 (waived till August 1)
Fees: processing + per transaction 2.9% + $0.30
detailed pricing
Security compliance PCI DSS, Verified by Visa, MasterCard SecureCode
Hosted or integrated both
Number of countries 30+
eCommerce plugins 17+
Push notifications integration

Whether used for enhancing customer engagement and retention, increasing conversion, or simply for keeping users notified, push notifications are an absolute must for any app. They are non-intrusive, perfectly timed little helpers that will get an important message across. Another advantage of push notifications lies in their ability to create brand awareness through a distinctive brand voice. As with payment systems, the list of available integration options is lengthy:

Provider Monthly fee Channels Features Analytics Compliance
onesignal free starter – $99 pro – $500 mobile web in-app emailmobile
web
in-app
email
A/B testing
segmentation
customization
rich media
yes
3d-party plugins
GDPR
firebase free
Blaze plan
mobile
web
in-app (beta)
A/B testing (beta)
segmentation
customization
yes
Google analytics
GDPR
CCPA
pushwoosh free
starter- $41.95
pro – $125,95
custom
mobile
web
in-app
email
facebook
A/B testing
segmentation
customization
rich media
yes
3d-party plugins
GDPR
leanplum free demo
no plans revealed
mobile
web
in-app
email
A/B testing
segmentation
customization
rich media
yes
3d-party plugins
GDPR
CCPA
Privacy Shield
amazon_pinpoint free
starter – $99
pro – $399
custom
mobile
web
in-app

A/B testing
segmentation
customization
rich media
yes
3d-party plugins
GDPR
amazon_pinpoint price per feature mobile
SMS
email
voice
custom channels

A/B testing
segmentation
customization
rich media
yes

other AWS plugins:
Amazon Personalize
Amazon Comprehend
Amazon QuickSight

GDPR
vwo free trial
starter – $99
pro – $199
custom
web
mobile
facebook
A/B testing
segmentation
customization
rich media
yes
3d-party plugins
GDPR
pushbots free
starter – $49
pro – $249
custom
web
mobile
in-app
in-app polls
twitter

A/B testing
segmentation
customization
rich media
yes GDPR
catapush free trial
custom
mobile
in-app
SMS

A/B testing
segmentation
customization
rich media
yes GDPR
airship free demo
custom
web
mobile
in-app
email
SMS
mobile wallet
custom channels
A/B testing
segmentation
customization
rich media
yes

3d-party plugins

GDPR
CCPA
Provider stripe
Monthly fee free starter – $99
pro – $500
Channels mobile
web
in-app
email
Features A/B testing
segmentation
customization
rich media
Analytics yes 3d-party plugins
Compliance GDPR
Provider firebase
Monthly fee free
Blaze plan
Channels mobile
web
in-app (beta)
Features A/B testing (beta)
segmentation
customization
Analytics yes Google analytics
Compliance GDPR
CCPA
Provider pushwoosh
Monthly fee free
starter- $41.95
pro – $125,95
custom
Channels mobile
web
in-app
email
facebook
Features A/B testing
segmentation
customization
rich media
Analytics yes
3d-party plugins
Compliance GDPR
Provider leanplum
Monthly fee free demo
no plans revealed
Channels mobile
web
in-app
emai
Features A/B testing
segmentation
customization
rich media
Analytics yes
3d-party plugins
Compliance GDPR
CCPA
Privacy Shield
Provider amazon_pinpoint
Monthly fee free demo
no plans revealed
Channels mobile
web
in-app
emai
Features A/B testing
segmentation
customization
rich media
Analytics yes
3d-party plugins
Compliance GDPR
CCPA
Privacy Shield
Provider amazon_pinpoint
Monthly fee price per feature
Channels mobile
SMS
email
voice
custom channels

Features A/B testing
segmentation
customization
rich media
Analytics yes
other AWS plugins:
Amazon Personalize
Amazon Comprehend
Amazon QuickSight
Compliance GDPR
Provider vwo
Monthly fee free trial
starter – $99
pro – $199
custom
Channels web
mobile
facebook
Features A/B testing
segmentation
customization
rich media
Analytics yes
3d-party plugins
Compliance GDPR
Provider pushbots
Monthly fee free
starter – $49
pro – $249
custom
Channels web
mobile
in-app
in-app polls
twitter

Features A/B testing
segmentation
customization
rich media
Analytics yes
Compliance GDPR
Provider catapush
Monthly fee free trial
custom
Channels mobile
in-app
SMS

Features A/B testing
segmentation
customization
rich media
Analytics yes
Compliance GDPR
Provider airship
Monthly fee free demo
custom
Channels web
mobile
in-app
email
SMS
mobile wallet
custom channels

Features A/B testing
segmentation
customization
rich media
Analytics yes
3d-party plugins
Compliance GDPR
CCPA
Mapping and tracking services

Can you imagine a food delivery app without the option to track the order location? Or a newly hired driver using a physical map or an extra phone simply for navigation purposes? Ridiculous, right? Having a visually appealing and easy-to-read map is what most delivery companies aspire to, and this goal seems a piece of cake if they can afford Google Maps API. The latter is an absolute leader in the market; however, alternatives do exist:

Provider Pricing Features Coverage Plugins
tom tom free
pay as you grow

custom map styles
navigation
geocoding
real-time traffic info
tracking
search

170+
countries
no
openlayers free map tiles
vector data
markers

global yes
mapbox free
pay as you grow
custom map styles
offline maps
navigation
geocoding
4 million global boundaries yes
leaflet free custom map styles
markers
global yes
leaflet free
pay as you grow
custom map styles
navigation
geocoding
traffic
search

200+ yes
here free
pay as you grow
free
pay as you grow
custom map styles
3D camera control
offline mode
navigation
tracking
190+ countries yes
cloud free
pay as you grow
custom map styles
offline mode
geocoding
markers
5 continents yes
Openstreetmap free
copyright and license
wiki-style map editing global yes
location free
pay as you grow
custom map styles
navigation
geocoding

global no
jawqmaps free
pay as you grow
custom map styles
markers and drawers
geocoding
routing
real-time statistics

global yes
Provider TomTom
Pricing free
pay as you grow
Features custom map styles
navigation
geocoding
real-time traffic info
tracking
search
Coverage 170+ countries
Plugins no
Provider openlayers
Pricing free
Features map tiles
vector data
markers
Coverage global
Plugins yes
Provider mapbox
Pricing free
pay as you grow
Features custom map styles
offline maps
navigation
geocoding
Coverage 4 million global boundaries
Plugins yes
Provider leaflet
Pricing free
pay as you grow
Features custom map styles
offline maps
navigation
geocoding
Coverage 4 million global boundaries
Plugins yes
Provider leaflet
Pricing free
pay as you grow
Features custom map styles
navigation
geocoding
traffic
search
Coverage 200+
Plugins yes
Provider here
Pricing free
pay as you grow

Features custom map styles
3D camera control
offline mode
navigation
tracking

Coverage 190+ countries
Plugins yes
Provider cloud
Pricing free
pay as you grow
Features custom map styles
offline mode
geocoding
markers
Coverage 5 continents
Plugins yes
Provider Openstreetmap
Pricing free
copyright and license
Features wiki-style map editing
Coverage global
Plugins yes
Provider location
Pricing free
pay as you grow

Features custom map styles
navigation
geocoding

Coverage global
Plugins no
Provider jawqmaps
Pricing free
pay as you grow
Features custom map styles
markers and drawers
geocoding
routing
real-time statistics
Coverage global
Plugins yes
Analytics software integration

Making data-driven decisions is one of the factors that set prosperous businesses apart from enterprises in continuous stagnation. An effective marketing campaign is impossible without studying user behavior. Fortunately, there are plenty of tools for gathering user data and compiling it into distinguishable chunks of information. The choice of software depends on the type of data that needs to be analyzed. Some options to consider are as follows:

Provider Pricing Features Data Connections
googleanalytics free for start
available upon request
enterprise reporting (audience, conversion, advertising, etc)
data filtering
data segmentation
data visualization
data activation
collaboration tools
yes, such as

Google Big Query
Salesforce

microsoft_powerbi free for start
pay as you grow
enterprise reporting
data modelling
data visualization
built-in AI
collaboration tools

yes, such as

Dynamics 365
Azure SQL DB

microsoft_powerbi free 30-day trial
available upon request
enterprise reporting
data preparation
data visualization
augmented analysis
natural language processing/generation
embedded analytics
collaboration tools
yes, such as

Oracle IoT
WalkMe

tableau free 14-day trial
depends on the plan
analytics
data preparation
data visualization
embedded analytics
collaboration tools

yes, such as

ServiceNow
Splunk

tableau free for start
pay as you grow
enterprise reporting
data preparation
data visualization
embedded analytics
machine learning

yes, such as

MySQL
Dynamics 365

microstrategy 30-day free trial
available upon request
enterprise reporting
data preparation
data visualization
vector-based maps
embedded analytics
machine learning
collaboration tools

yes, such as

Amazon Aurora
Box

looker demo
available upon request
enterprise reporting
data modelling
data visualization
embedded analytics
analytic alerts
collaboration tools
yes, such as

Marketo
Segment

tibco 30-day free trial
depends on the plan
enterprise reporting
data modelling
data visualization
embedded analytics
AI-powered manipulation
yes, such as

Dynamics 365
Salesforce

metabase free as an open source
commercial license
data search
data visualization
embedded analytics
auditing tools
branding and sandboxing
collaboration tools
yes, such as

Google BigQuery
SQlite

qlik 30-day free trial
depends on the plan
enterprise reporting
data modelling
data visualization
embedded analytics
AI-powered manipulation
yes, such as

Salesforce
MonetDB

Provider googleanalytics
Pricing free for start
available upon request
Features enterprise reporting (audience, conversion, advertising, etc)
data filtering
data segmentation
data visualization
data activation
collaboration tools
DATA CONNECTIONS yes, such as

Google Big Query
Salesforce

Provider microsoft_powerbi
Pricing free for start
pay as you grow
Features enterprise reporting
data modelling
data visualization
built-in AI
collaboration tools

DATA CONNECTIONS yes, such as

Dynamics 365
Azure SQL DB

Provider microsoft_powerbi
Pricing free 30-day trial
available upon request
Features enterprise reporting
data preparation
data visualization
augmented analysis
natural language processing/generation
embedded analytics
collaboration tools
DATA CONNECTIONS yes, such as

Oracle IoT
WalkMe

Provider tableau
Pricing free 14-day trial
depends on the plan
Features analytics
data preparation
data visualization
embedded analytics
collaboration tools

DATA CONNECTIONS yes, such as

ServiceNow
Splunk

Provider tableau
Pricing free for start
pay as you grow
Features enterprise reporting
data preparation
data visualization
embedded analytics
machine learning

DATA CONNECTIONS yes, such as

MySQL
Dynamics 365

Provider microstrategy
Pricing 30-day free trial
available upon request
Features enterprise reporting
data preparation
data visualization
vector-based maps
embedded analytics
machine learning
collaboration tools
DATA CONNECTIONS yes, such as

Amazon Aurora
Box

Provider looker
Pricing demo
available upon request
Features enterprise reporting
data modelling
data visualization
embedded analytics
analytic alerts
collaboration tools

DATA CONNECTIONS yes, such as

Marketo
Segment

Provider tibco
Pricing 30-day free trial
depends on the plan
Features enterprise reporting
data modelling
data visualization
embedded analytics
AI-powered manipulation

DATA CONNECTIONS yes, such as

Dynamics 365
Salesforce

Provider metabase
Pricing free as an open source
commercial license
Features data search
data visualization
embedded analytics
auditing tools
branding and sandboxing
collaboration tools
DATA CONNECTIONS yes, such as

Google BigQuery
SQlite

Provider qlik
Pricing 30-day free trial
depends on the plan
Features enterprise reporting
data modelling
data visualization
embedded analytics
AI-powered manipulation
DATA CONNECTIONS yes, such as

Salesforce
MonetDB

Deployment options

At this stage, most business owners can’t wait to launch their product. However, they need to make a crucial decision in terms of choosing the deployment option. There are two scenarios: either to build a server on one’s own or to use a cloud server. The latter is a reasonable choice for start-ups and medium-sized businesses. Although cloud computing has several disadvantages, such as compatibility issues, lack of security and confidentiality, it provides small businesses with affordable hosting and storage plans to start their operations immediately. Among the most popular companies offering cloud server services are:

Source: https://www.flexera.com/blog/industry-trends/trend-of-cloud-computing-2020/

If you have no idea what features to check while choosing a cloud service provider, make sure to read this article, in which we compare AWS against Azure and Google.

Maintenance and support

The product is launched, yay! However, before celebrations start, the issue of the app maintenance and support should be resolved. No matter how polished a product is, unexpected things may happen. For instance, it is crucial to make sure that the app can stand a sudden increase in the user inflow, or that the app load time is the same. There are plenty of other factors that can negatively affect the functionality of the app. Therefore, hiring a dedicated team of developers for a backup in the moment of crisis is a fast and sensible solution for the years to come.

Time and cost estimation

Finally, once all the tough decision-making is done, the price for building a food delivery app can be calculated. The easiest way to do it is to contact a reliable software development company experienced in developing mobile applications and ask for a quote. Although the pricing strategies may differ, most companies stick to the hourly rate. You can read more about the factors that affect the product delivery here.

At Redwerk, we use the Time & Material model to estimate the time and cost for building an app. Considering all the projects we have completed so far, we know exactly how much time we need to develop a common feature. For example, a splash screen requires only one hour, whereas a login screen needs ten or more.

Time estimation for building a food delivery app for customer, service provider app, and admin panel
Hourly Breakdown Man-hours
Task Optimistic Realistic
Core Project 36 50
Deploys 30 40
Set up Database 30 40
User Roles 20 30
API Manager 46 68
Push Notifications 48 72
Auth: Registration, Sign in, Verification 26 44
Customer App
Main Screen 8 20
Navigation 12 16
Registration / Login 10 14
Create Profile 14 24
Categories 23 29
Items 26 36
Map 33 66
Payments 48 64
Push Notifications 16 32
Search 24 32
Rating 16 20
Order History 32 64
Favourites 12 16
Contact Customer Support 8 12
Promotions 8 16
Analytics 8 32
Privacy & Terms 1 2
Settings 20 34
Localization 32 48
Courier App 32 48
Registration/Login 10 14
Profile 12 18
Receiving Orders 24 32
Navigation 4 8
Push Notifications 8 16
Contact Restaurant (call) 8 12
Deliveries History 16 24
Earnings Calculations 16 20
Cashout 12 16
Help 6 8
Service Provider (Restaurant / Grocery Store) App
Registration/Login 12 16
Menu Management 28 40
Order Management 16 32
Service Requests 40 62
Notification 8 16
Payment System 18 30
Profile 8 12
Contact 1 2
Privacy 1 2
Web Admin
Environment Setup 16 24
Authorization 4 6
Dashboard 16 24
User/Client/Customer Management 24 32
Order Management 14 24
Order Details 12 16
Partner Management 12 18
Item/ Category Management 24 34
Add Delivery Areas 9 13
Setup Payment Account 4 8
Payment Transactions 24 42
Commission Management 14 24
Automatic Payments 46 64
Reporting 28 46
Design (Android, iOS, Web) 226 381
QA 130 411
Project Management & Communication 130 308
Total 1568 2774

The total cost for launching a food delivery project depends on the number of supplementary apps one needs, monthly fees for integrations and cloud server services, quality assurance, software maintenance, and overall support of the entire business infrastructure.

Summing up

Developing a food delivery app is a long and time-consuming journey; however, it may still be a viable idea if a local market is not oversaturated with similar businesses. With the help of a professional business analyst and a dedicated team, any business venture is possible!

Achieve your goals together with Redwerk!

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