Software Maintenance & Support Services in New York
How we provide the best Software Maintenance Services in New York.
Software maintenance refers to the activities performed after the initial software development is completed. These activities include making modifications, bug fixes, troubleshooting, and other related activities that are needed to keep the software up-to-date and working optimally. Software maintenance is critical because it ensures that the software remains stable and effective throughout its lifetime. It helps to address any issues or problems that may arise with the software after it has been released to the end-users.
Maintaining the software of a business is a critical part of keeping its operations running smoothly. Without regular maintenance and updates, the software can become outdated, slow, or full of security risks. However, with the right maintenance services, businesses can keep their software up-to-date and secure without needing to manage the process themselves. This can save businesses time, money, and resources while providing them with peace of mind knowing their software is being taken care of by a professional company.
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Professional Evaluation
Not every company exactly knows whether or not it should maintain its existing legacy codebase, upgrade its system, or completely transform its source code. For a professional evaluation, Redwerk can assess the quality of your current code, and help you decide on the best actions for your company to take.
Legacy Codebase Solutions
Whether your legacy codebase needs to be maintained in its current state or upgraded to keep up with modern technology, Redwerk will execute your solution fast. Our software development team is equipped with the proper tools and skill set to provide you with quality legacy software support.
Excellent Availability
While most IT projects can take weeks or even months to kickoff, Redwerk operates on a sharp timeline. We have an excellent resource pool of software developers, IT support professionals, and business analysts who are ready to take on your company’s project as soon as you need us.
Proven Process
Redwerk has successfully provided software maintenance and support services for multinational organizations and major technology companies. We’ve restored code that was severely outdated, and gave a new lease of life to organizations with a fully-functioning and easy to work codebase.
Quality Support
We guarantee that you will receive the online customer support of the best quality. Our support options are designed specifically for each project, and the possibilities include establishing a call or email center where our consultants respond accordingly to questions and pass it over to the developers.
We Speak Your Language
No doubt, understanding technical terms might be a challenging task sometimes. That’s why we make sure Redwerk support team specialists give our clients or their customers clear and easy-to-understand explanations, even regarding the most challenging issues.
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Looking for professional software maintenance service in New York?
Our team of seasoned software engineers has been providing quality software maintenance services since 2005.
21
LEGACY PRODUCTS
SYSTEMS DEVELOPED
AND DEVELOPED FURTHER
3000
USERS’ ISSUES
ADDRESSED BY OUR
SUPPORT SERVICE
80%
ISSUES SOLVED THE SAME
BUSINESS DAY
12
OUT OF THEM WERE REAL
SPAGHETTI CODE