Software Maintenance & Support Services in Massachusetts
How we provide the best Software Maintenance Services in Massachusetts.
Software maintenance is an essential part of any successful business. Regular maintenance ensures that the software is running optimally, reducing the risk of unexpected issues or downtime. The process of maintaining software can be both time consuming and difficult, but it is necessary to ensure that the software remains secure and reliable. This can involve patching, updating, monitoring, and troubleshooting the applications.
At Redwerk, software maintenance is our top priority. We understand how important it is to have your system running as optimally as possible. Our experienced team of technicians and engineers can quickly diagnose and repair any issues, ensuring your system always works as it should. We believe that our software maintenance services are second to none, offering a comprehensive suite of solutions to keep your system running the way it should.
Case Studies from Massachusetts
Technologies We Master
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Professional Evaluation
Not every company exactly knows whether or not it should maintain its existing legacy codebase, upgrade its system, or completely transform its source code. For a professional evaluation, Redwerk can assess the quality of your current code, and help you decide on the best actions for your company to take.
Legacy Codebase Solutions
Whether your legacy codebase needs to be maintained in its current state or upgraded to keep up with modern technology, Redwerk will execute your solution fast. Our software development team is equipped with the proper tools and skill set to provide you with quality legacy software support.
Excellent Availability
While most IT projects can take weeks or even months to kickoff, Redwerk operates on a sharp timeline. We have an excellent resource pool of software developers, IT support professionals, and business analysts who are ready to take on your company’s project as soon as you need us.
Proven Process
Redwerk has successfully provided software maintenance and support services for multinational organizations and major technology companies. We’ve restored code that was severely outdated, and gave a new lease of life to organizations with a fully-functioning and easy to work codebase.
Quality Support
We guarantee that you will receive the online customer support of the best quality. Our support options are designed specifically for each project, and the possibilities include establishing a call or email center where our consultants respond accordingly to questions and pass it over to the developers.
We Speak Your Language
No doubt, understanding technical terms might be a challenging task sometimes. That’s why we make sure Redwerk support team specialists give our clients or their customers clear and easy-to-understand explanations, even regarding the most challenging issues.
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Redwerk serves as an extension of the developer team for Northeastern's central marketing team. They are able to build out entire sites, working within the existing WordPress framework developed in-house. This means they had to pivot as changes to that framework rolled out. Not only were they able to be flexible and iterative with their work, they also contributed improvements to the codebase that we could incorporate into the parent code and theme. Their QA work is meticulous and their communication is always responsive, smart, and clear.
We hired Redwerk to design and develop a backend for our website. We asked them to do it in Scala using Play framework and although they did not have lots of expertise in exactly these technologies the work they delivered was top notch and on time with virtually no involvement from us. I highly recommend Redwerk for software development! I am sure we will be working with them again.
All software you did was amazing! If we ever decide to create custom software development, it's going to be Redwerk. I have already recommended you to my colleagues.
Looking for professional software maintenance service in Massachusetts?
Our team of seasoned software engineers has been providing quality software maintenance services since 2005.
21
LEGACY PRODUCTS
SYSTEMS DEVELOPED
AND DEVELOPED FURTHER
3000
USERS’ ISSUES
ADDRESSED BY OUR
SUPPORT SERVICE
80%
ISSUES SOLVED THE SAME
BUSINESS DAY
12
OUT OF THEM WERE REAL
SPAGHETTI CODE
