OUR SERVICES

Dedicated teams

Our software developers can work with your in-house team on a permanent collaboration basis using a version control system or through an issue tracking system depending on your needs and where you're at in the software development process. Through version control, on-site or offsite, we're able to track software coding revisions and controls over code changes on either side. Depending on your project's specifications, Redwerk customizes the process to fit the specified development and deployment of singular or multiple versions, known bugs or issues, and revisions while keeping track of changes to ownership and coding should earlier versions need accessed. To integrate our dedicated team with yours, we can collaborate using any version control system including:

1. SVN
2. CVS
3. Visual SourceSafe
4. GIT

Issue tracking or a support ticket system is another option for our developers to work along with yours. We can set up a system that allows your team to contact us whenever necessary for software support- much like a support call center- to create, document and resolve issues or bugs using any program that you prefer or best fits your needs.

Our support team creates a ticket detailing the incident or problem and then gets to work on the solution. Once the software problem is resolved, we contact your technical team with the answer. It's a quick, efficient way to bring in our software experts to assist in any area of expertise and technologies. We are skilled in the following issue tracking systems and more:

1. Bugzilla
2. Jira
3. Trac